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ROCHESTER, N.Y., Dec. 05, 2007 -- Customers rated Xerox Corporation's office color
printers, copiers and multifunction systems "best" among competitors,
including Canon, Hewlett-Packard and Ricoh, in the 2007 Annual Color End-user
Survey conducted by Industry Analysts, Inc.
Xerox color products achieved the highest scores in our color end user survey,
which is a testament to the products' quality and reliability," said Andy
Slawetsky, president, Industry Analysts, Inc. "Customers are extremely
satisfied with the overall performance and durability of color products from
Xerox."
Industry Analysts conducted extensive telephone interviews to obtain results
that were representative of 325 devices. Xerox rated the best among color vendors
in three out of four categories including maintenance and total cost of ownership,
operability and functionality, and reliability.
In addition to the Industry Analysts rating, Xerox was honored with a "Best
of 2007" award from PC Magazine in the printer category for the Phaser
6360™ color laser printer. The color printer earned this award for speed,
paper handling and price. The annual awards are selected by a panel of PC Magazine
editors and leading industry experts.
"These top ratings are a direct result of our commitment to customer satisfaction
through superior technology," said David Bates, vice president of product
marketing, Xerox Office Group. "Performance, reliability and value are
key factors to the success of Xerox products and clearly end users and industry
experts alike agree."
Xerox office products are available through Xerox direct sales, agents, resellers,
dealers, by calling 866-480-3119, or online at www.xerox.com/direct. They come
with Xerox's Total Satisfaction Guarantee.
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